Have something done

If you 'have something done', you get somebody else to do something for you.

• I'm going to have my hair cut.
• She's having her house redecorated.
• I'm having a copy of the report sent to you

In informal English, we can replace 'have' by 'get'.

• We're getting a new telephone system installed.
• They will be getting the system repaired as quickly as they can.
• I got the bill sent direct to the company.

We can also use 'have/got something done' in situations where something bad has happened to people or their possessions. This is not something they wanted to happen.

• John had all his money stolen from his hotel bedroom.
• We had our car damaged by a falling tree.
• I got my nose broken playing rugby.